CERTIFICAT DE QUALITÉ ISO
LAPASTILLA obtient le sceau de qualité accordé par l'entité APPLUS (centre technologique LEGAI) qui certifie la conformité de ses services avec la norme ISO9001
CERTIFICATION ISO9001 - Gérer la qualité dans deux domaines:
· La qualité au niveau externe traite de la relation avec les clients et les fournisseurs. L'objectif est de satisfaire les besoins et les attentes des agents et des groupes d'intérêt.
· La qualité au niveau interne vise à améliorer le fonctionnement interne de l'entreprise.
L'obtention du certificat ISO 9001 est une initiative volontaire de toutes les instances impliquées pour une gestion optimale de la qualité.
Répondre aux attentes de nos clients est notre priorité absolue, tout en respectant les exigences réglementaires et en agissant de manière permanente pour améliorer la satisfaction de nos clients.
Merci de votre confiance.

QUALITY POLITICS

LAPASTILLA Y BEHMPAT, aspires to achieve a high level of quality in the sector of DESIGN, COMMERCIALIZATION and DISTRIBUTION OF SYSTEMS FOR EATOMEDICATION. That is why our main objective is to achieve the satisfaction of our customers by offering them the best service, through the quality of our products and the excellent attention of our workers.

For this we have material means and a qualified human team whose mission is always to meet the requirements of the client and maintain a high degree of satisfaction with respect to our services.

LAPASTILLA Y BEHMPAT, aware of the importance of quality, as well as the need for good management of resources, is committed to the dissemination of these values ​​to the entire entity. For this, it implements and maintains a QUALITY SYSTEM based on the requirements of ISO 9001: 2017 and ISO 13485: 2018.

The aim of this Quality System is to guarantee the best possible compliance with our commitments, both with the financing agencies and with the clients, so that our services and products respond better to their needs.

This policy provides a framework for establishing and reviewing quality objectives.

As a permanent objective with our clients, in addition to proposing to achieve maximum satisfaction through quality service, the following aspects are also important:

Promote a process of continuous improvement of the effectiveness of the Quality Management system.
Continuous and personalized customer service, understanding their needs through fluent communication.
Comply with the requirements of customers, ISO 9001: 2017 and ISO 13485: 2018, current legislation and other interested parties.
Continuously improve our services, making a constant effort to update knowledge in new areas that allow us to be at the forefront of our sector, thus advancing to the new demands and / or needs of our customers.
Instruct, motivate and involve all personnel in the management and development of the Quality Management System, promoting continuous training to ensure a high degree of qualification of our employees.
Use as much as possible of new technologies and equipment.
LaPastilla - 2018